Who we are
At GenX 24 Digital, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly, transparently, and by applicable privacy laws, including the Protection of Personal Information Act (POPIA) and international data protection regulations.
1. Information We Collect
We may collect and process the following personal and non-personal data:
- Personal Information: Name, surname, contact number, email address, business information, and payment details (where applicable).
- Usage Data: Pages visited, time spent on the site, browser type, operating system, and other analytics through cookies and similar technologies.
- Content Provided by You: Files, artwork, music, images, or documents you upload for our services.
2. How We Use Your Information
Your data will only be used for legitimate business purposes, including:
- To provide you with our services (e.g., AI content creation, web design, music production, etc.).
- To communicate with you regarding projects, inquiries, and customer support.
- To send marketing updates or newsletters (only if you’ve consented).
- For billing and administrative purposes.
- To improve and personalize your website experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Trusted service providers who assist in operating the website or delivering services, under strict confidentiality agreements.
- Law enforcement or regulatory authorities where required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or loss. This includes:
- SSL encryption
- Secure hosting
- Limited internal access to personal information
- Regular security updates
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct or update your information.
- Withdraw consent or request deletion of your data.
- Object to the processing of your data (subject to legal or contractual obligations).
To exercise these rights, please contact us at: security@secunda24.co.za
6. Cookies
We use cookies to enhance your browsing experience and track website usage statistics. You can control cookie preferences through your browser settings.
7. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.
8. Children’s Privacy
We do not knowingly collect or process personal information from anyone under the age of 18 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
For any privacy-related questions or requests, please contact us:
📧 Email: security@secunda24.co.za
📍 Address: South Africa